Frequently Asked Questions
From bonuses to payments, security to the app — everything you want to know about Bajji Bajji is right here. If you can't find what you're looking for, contact our support team.
No questions found
Try searching with different keywords or contact the Help Center.
Bajji Bajji uses internationally recognised technology to keep your information and funds secure. 256-bit SSL/TLS Encryption-based encryption ensures that all data exchanged between you and the platform is fully secured — no third party can access it.
For financial security, member deposits at Bajji Bajji are held in a separate, protected account — completely segregated from the company's operating funds.
Key security measures: Two-factor login verification (2FA), extra verification for logins from new devices, automatic account freeze on suspicious activity, and a full KYC verification process.
Your personal information is never sold to any third party. Privacy Policyfor full details. Stay vigilant on your end as well — never share your password or OTP with anyone.
Using Responsible Gaming tools on bajji bajji is simple. Just log in, go to your Profile Settings, and find all the tools under the "Responsible Gaming" section.
Set your own daily, weekly, or monthly deposit limit. Decreases take effect immediately; increases require a 7 business day waiting period.
Take a temporary break ranging from 24 hours to 6 weeks. During this period, you will not be able to place bets or make deposits.
To close your account for 6 months, 1 year, or permanently, please contact support. The system will also block any attempts to open a new account.
For more details, visit our Responsible Gaming Read the page.
The Bajji Bajji welcome bonus is the most popular offer for new members. 150% Bonus on First Deposit, up to a maximum of ৳15,000.
Create a free account on Bajji Bajji and verify your email.
Go to the deposit page and enter the welcome bonus code in the "Promo Code" box.
Make a minimum deposit of ৳500 via bKash, Nagad, or bank transfer, and the bonus will be credited automatically.
The bonus will appear in your account within 5–15 minutes of your deposit.
The welcome bonus is available to each member once only. Wagering requirements must be met before withdrawing the bonus. To see the latest offers, Latest Promotions View page.
Bonus funds on Bajji Bajji cannot be withdrawn directly — you must first place a specified amount in bets. This is known as a wagering or rollover requirement.
Calculation formula:
A few important rules to keep in mind:
Bajji Bajji follows international Sports Betting standards for matches that are cancelled or abandoned mid-game.
General Rules: If a match is cancelled before it begins, all bets are refunded. The amount is returned to your main wallet within 5 business days.
If a match is abandoned mid-way:
If you have any questions about a refund, Help Center Contact us.
Yes, Bajji Bajji has a dedicated mobile app — available for both Android and iOS.
Open bajjibajji.net
Click the "Download Android APK" button
Enable "Unknown Sources" in your phone's settings
Tap the downloaded APK file to install
Open bajjibajji.net from Safari
Tap the share icon below
Select "Add to Home Screen"
The app icon will be added to your home screen
If you're unable to install the app, the site works just as well through a mobile browser. In Chrome, tap "Add to Home Screen" for quick and easy access.
The easiest way to reset your password is to click the "Forgot Password?" link on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you.
If you can't access your email either, please:
On the login page, select "Login with OTP" and enter your registered mobile number. An OTP will be sent directly to that number.
Contact Live Chat and verify your identity by providing your registered mobile number, date of birth, and national ID number.
Once your identity is verified, support will allow you to set a new password. The process is usually completed within 24 hours.
Bajji Bajji will never ask for your password via email or SMS. If anyone requests your password, it is likely a scam.
More Help
If it's not in the FAQ, don't worry — help is available through multiple channels.
Get instant support in Bengali via live chat for any issue. Average response time is just 2–3 minutes.
For detailed help with complex issues, email us at support@bajjibajji.net. You'll receive a response within 24 hours.
Visit the Help Center for detailed guides, video tutorials, and step-by-step instructions.
If you suspect any account issues or fraudulent activity, please contact security@bajjibajji.net. Action will be taken promptly.
For any gaming-related concerns, reach us at rg@bajjibajji.net or via live chat.
Full terms and conditions for bonuses, payments, and account-related matters can be found on our Terms & Conditions page.
Bajji Bajji is one of Bangladesh's most popular online betting and gaming platforms. Every day, thousands of members ask questions about bonus eligibility, payments, app downloads, account issues, and security concerns. This FAQ page is designed to provide clear, straightforward answers to all those common questions.
The Bajji Bajji FAQ is regularly updated so members always have accurate information about new features and policy changes. If you can't find an answer here, visit the Help Centre for more in-depth guides, or ask us directly in Bengali via live chat.
Remember, playing on Bajji Bajji is always meant to be fun. Play responsibly and stay within your limits.
Register for free on Bajji Bajji and start playing with your welcome bonus.